Registration, Refund, and Cancellation Policies

Registration:

Full payment of registration fee is due at the time of booking. We recommend planning ahead and making reservations early as our calendar fills up quickly. Especially in the winter, making a reservation several months in advance is the best way to ensure the dates you want are available.
Custom trips in excess of $2500 require a $500 non-refundable deposit. Full trip cost is due no less than 30 days in advance of the trip.

Trip Insurance:

We strongly recommend purchasing trip insurance. Options for trip insurance for your MMA trip include: https://www.travelexinsurance.com (select the “adventure sports add-on” option to cover activities like mountaineering).

Payment options:

We accept all major credit cards for all private guiding and group courses. Contact us for payment via check. For custom trip costs in excess of $2500, we prefer payment via check.

Cancellation and reschedule policy:

We recommend trip insurance to protect your trip from unexpected interruption.
Rescheduling a trip:
- If you need to reschedule a trip and your assigned guide is available for your requested dates, you may reschedule at no additional fee. If the assigned guide is not available, a $100 reschedule fee will apply. If there is no guide availability on your requested date change, normal cancellation policies will apply.
Cancellations:
- Cancellations more than 60 days in advance will receive a full refund minus booking fee and processing fee
- Cancellations between 30-59 days in advance will receive a 75% refund minus booking fee and processing fee
- Cancellations between 15-29 days in advance will receive a 50% refund minus booking fee and processing fee
- No refund will be given for cancellations less than 15 days in advance of the trip
- For group courses:
  - You will receive a full refund minus the booking fee and processing fee if your spot on the course is filled, either by a waitlisted participant or if you find a replacement
- For non-standard trips:
  - Cancellation more than 30 days prior to the trip start will receive a full refund minus the $500 deposit and any applicable booking and processing fees
  - Cancellations less than 30 days prior to the start of the trip will not receive a refund
In the event that MMA needs to cancel a scheduled group course due to low enrollment, all participants will receive a full refund.

Trip interruption and refunds

Climbing and skiing are conditions dependent pursuits, and success on any given objective is not guaranteed. We rely on the professional judgment of guides to determine if mountain conditions and group dynamics permit appropriate route selection, ascent, and descent. It is prudent to arrive at your trip prepared both physically and mentally for the requirements of the trip. Refunds will not be given once a trip starts, or if trip objectives are not achieved due to weather, route condition, lack of physical fitness, or other decision not to continue.

Waitlist policy

If a group course is full you may elect to join the waitlist for that course. In the event of a cancellation, we will contact you for that spot on the course. Payment for your course is due at the time you come off the waitlist.